UPDATE: Cigar City has confirmed that 2014 will be the LAST Hunahpu’s Day. For 2015, bottles of the Imperial Stout will be pushed out into normal distribution channels.
Reports hit during and after the Cigar City Hunahpu's Day celebration of larger than promised crowds, limited supplies of beer and Hunahpu Imperial Stout running out early. As a result, Cigar City issued the following statements regarding free beer and ticket refunds. This from Cigar City:
Reports hit during and after the Cigar City Hunahpu's Day celebration of larger than promised crowds, limited supplies of beer and Hunahpu Imperial Stout running out early. As a result, Cigar City issued the following statements regarding free beer and ticket refunds. This from Cigar City:
So, today did not go as expected. We realize that there were a lot of issues with duplicate tickets, way too long waits in lines, and all of that. We can promise 100% that we are going to make it right, whether it be refund, or whether we brew a batch of beer that we will bottle and make completely free to all attendees that had issues today. We're completely sorry for all issues that happened today. It really sucked. We completely understand how much it sucked and hate how much it sucked. We don't want it to suck ever again. We will do what we can to make it right.
If you have your silver Hunahpu's Day wristband, please save it, we will find a way to compensate you for this day.
As we figure out how to make up for the nightmare that happened today, we'd line to start with this mea culpa: all draft beer in the tasting room tomorrow will be FREE. We will not charge a dime for any beers served in the tasting room tomorrow. We are going to try and tap all of the remaining kegs leftover from today, too.
However we will still be hyper vigilant about over serving people who are intoxicated.
However we will still be hyper vigilant about over serving people who are intoxicated.
Regarding Hunahpu's Day:
If you purchased a ticket to Hunahpu's Day directly through Eventbrite.com, you will automatically be refunded your money. We will begin these refunds starting tomorrow.
If you paid for your ticket with cash or credit card in person, please email refund@cigarcitybrewing.com and we will directly communicate with you to determine the best way to get your money back.
If you purchased a ticket to Hunahpu's Day directly through Eventbrite.com, you will automatically be refunded your money. We will begin these refunds starting tomorrow.
If you paid for your ticket with cash or credit card in person, please email refund@cigarcitybrewing.com and we will directly communicate with you to determine the best way to get your money back.
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